If you need any further help, please don't hesitate to get in touch with the team via email service@phoxwater.com.

Phox

Phox Water Help Centre is where you will find all information on Phox water filter products including product information, FAQs, tips & troubleshooting

Phox Water Help Centre

What's the difference between the Clean Pack and the Alkaline Pack?

Will the Compatible Fit my Product?

Do Phox filters remove fluoride?

Product Specifications

How Do I Setup My Phox Filter?

How Long Does Each Refill Last?

How many refill packs should I receive?

How long does it take to filter?

How will I know when to replace the filter?

What is in the filter?

Does it filter oestrogen?

Why should I buy this over a Brita jug?

Does it soften the water?

What will the post-filtration TDS level be?

Our Products

My Filter is blocked - How do I fix this?

How do I wash my Phox jug?

Is the Product Dishwasher Safe?

My Compatible Lid Won't Stay On

How Do I Dispose of Used Filter Contents?

Preserving the filter when it won't be in use for over 5 days

Tips & Troubleshooting

This category will help you understand more about Phox products and how they work

This section will give you tips on how to get the most from your Phox products and troubleshoot any problems that might arise

All articles

Categories

Our Products

Tips & Troubleshooting